Medical Virtual Assistant (US Health Care)

*Please include CV/resume with relevant experience with your response to this advertisement. Include a linked document and make sure permissions are set for public access. Inquiries without a resume will not receive a response.

*Please note that candidates without the requisite experience and educational background will not be considered. See below for job requirements. No exceptions will be made and you will not receive a response if you are not qualified.

Description:
Seeking a medical virtual assistant to provide administrative assistance for US based telepsychiatry practice. Strong English skills, strong administrative skills, and strong interpersonal/customer service skills very important. Significant experience completing prior authorization requests for a US based medical practice required. Educational background in a relevant medical field such as pharmacist or nurse required.

Duties:
Specific duties may include the following:
-Attending morning tea ---------- eting daily
-Working closely with team through google chat and google meet to assist with administrative tasks
-Completion of prior authorization requests for non-formulary medications as they arrive through fax
-Conducting virtual patient check-in procedure
-Answering practice phone number during business hours
-Screening, verifying insurance, and booking new patients appointments
-Scheduling, rescheduling, and canceling patient appointments
-Contacting pharmacies as needed for issues with prescriptions
-Additional administrative tasks assigned as needed by physician

Requirements:
-Educational background in a relevant healthcare field (pharmacist, nurse, or similar healthcare profession.)
-Substantial prior experience working in US Healthcare for a medical practice as a virtual assistant
-Substantial prior experience completing completing prior authorization requests for non-formulary prescription medications
-Successful completion of an NBI background check
-Completion of HIPAA training (we can provide course)
-References from prior employment (Will be verified)