Remote Sales & Customer Onboarding Specialist (B2B)

We are looking for a Remote Sales & Customer Onboarding Specialist to handle inbound and outbound B2B sales, explain our services, and onboard new customers into Apexium.
This role is customer-facing and requires excellent, fluent English with a clear, professional speaking voice that U.S.-based business owners can easily understand and trust.
You will be speaking directly with business owners, explaining plans, answering questions, setting up memberships, and ensuring new clients clearly understand what they are getting and how to use it.
When not handling inbound calls, you will conduct outbound B2B outreach to businesses that could benefit from our automation, AI workflows, and business solutions.
Key Responsibilities
Take inbound sales calls from warm leads
Speak clearly and professionally with U.S.-based business owners
Explain Apexium plans, memberships, and services with confidence
Set up customer accounts and guide them through onboarding
Answer service, pricing, and feature-related questions
Conduct outbound B2B calls and follow-ups when inbound volume is low
Present Apexium’s B2B services in a clear, trust-building manner
Maintain accurate CRM notes and call logs
Ensure smooth handoff to support or implementation teams
Maintain a strong working knowledge of all Apexium offerings
Required Skills
Fluent, professional English (spoken and written)
Clear, confident, and trustable speaking voice
B2B phone sales experience
Strong communication and listening skills
Ability to explain services and technical concepts simply
Customer onboarding and account setup experience
Comfortable with outbound calling
Reliable internet and professional call environment
Nice to Have (Not Required)
SaaS, AI, or marketing service sales experience
GoHighLevel or CRM experience
Experience working with U.S.-based customers
Upselling and retention experience
Wage / Salary
$2–$4 per hour + performance-based commissions
Desired Hours Per Week
30–40 hours per week
Availability during U.S. business hours required
Contact Person
Joshua Ashcraft