TikTok Marketplace Lead

About the Role
We are seeking an experienced TikTok Marketplace Lead to take full ownership of our TikTok Shop marketplace operations. This is a hands-on, individual contributor role responsible for managing all aspects of TikTok Shop performance, compliance, and growth.

The ideal candidate has direct experience with TikTok Shop, understands the platform’s fast-moving ecosystem, and can independently manage listings, promotions, order flow, and escalations while coordinating with internal teams as needed.

Key Responsibilities
- Manage all day-to-day operations of TikTok Shop
- Create, manage, and optimize product listings and content alignment
- Monitor account health, compliance, and platform policy updates
- Manage order flow and fulfillment issues
- Handle platform-level and customer escalations related to TikTok Shop
- Coordinate with internal teams (operations, fulfillment, customer service, marketing)
- Set up and manage promotions, campaigns, and platform tools
- Monitor performance metrics and provide insights and recommendations
- Identify risks, policy issues, or operational gaps and resolve them proactively
- Ensure accurate documentation and reporting of TikTok Shop activities

Required Qualifications
- 2+ years of hands-on TikTok Shop or TikTok ecommerce experience
- Direct experience managing a TikTok Shop account end-to-end
- Strong understanding of TikTok Shop policies, workflows, and seller tools
- Proven ability to operate independently and take full ownership
- Strong organizational and problem-solving skills
- Excellent written and verbal communication skills
- Availability to work full-time during Eastern Time business hours

Think you’re exactly who we’re looking for? We’d love to hear from you—apply using this link: ----------

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