Virtual Assistant/Answer Calls

I am looking for a long term virtual assistant to help me in my health insurance for seniors (ages 65+) business. This is an enjoyable job talking to people who call to get an appointment with me through either a referral or my mailings. They call me because I am an expert in Medicare plans (health plans in the US for people 65+) and I am able to help them review their options based on their needs. There are a lot of options, and it can be very overwhelming for people on Medicare plans!

All year I help people enroll in Medicare who are turning 65 and starting for the first time, moving, retiring, or have other special circumstances. The very busy season is October 1 - December 7, when people who are already on Medicare are able to make changes. I will be helping current clients wanting a plan review and new clients find plans that fit their needs.

I absolutely LOVE what I do, but over the past 6 years I have grown to hundreds of clients and new ones enrolling all the time. I wish I could clone myself, but since I can't do that, here is what I need:

-Dependable virtual assistant/receptionist
-Must be able to work hours of 9am-5:30pm Monday through Friday Central Standard Time (Dallas, TX USA)
-Motivated, friendly, personable, and patient person to answer calls
-Must speak clear English and understand English at a high level
-Good computer skills- will be using company email & Go High Level for systems management/CRM
-Will be talking to seniors and gathering information (contact info, medications, doctors, etc) and scheduling appointments with me so I can review their plan options
-Will be emailing people who prefer to enter their info on their own
-Will sometimes look up mediations on ----------
-Data entry at times like updating my client list
-Will eventually help with customer service. I really don't have any clients who are difficult or angry. They just sometimes call with questions about their plans or need a new ID card. All of my clients are very kind and most have become my friends.
-Will be provided training to learn tasks needed as ell as the basics of Medicare and most popular plans

If interested in this position, please reply with "bluebonnet" in the subject line so that I know you read the job details. Would like to know if you have any experience in the above requirements. Medicare experience is NOT required.