Originals Coordinator

Voyage is a rapidly growing, new-model studio that helps storytellers from around the world develop and produce film and television originals.

We are actively seeking a detail-oriented and organized individual to join our team as a Part-Time Coordinator for our Originals Department. This fully remote role provides crucial administrative and client support assistance, requiring strong written and verbal English skills, as well as strong people and communication skills. The successful candidate will play a key role in supporting day-to-day operations and maintaining accurate project information.
Contractor position, remote, reports to Development Manager and Head of Film.

Responsibilities:
Data Entry & Project Tracking
Accurately input and maintain project-related data across internal systems and databases (Airtable, HubSpot, Basecamp, Google Drive).
Track project progress, including quarterly updates and shopping submissions.
Client & Producer Communication / Customer Support
Serve as a point of contact for client questions and concerns.
Communicate with clients to clarify process expectations, timelines, and next steps.
Help problem solve issues, address complaints, and de-escalate concerns with a calm, professional, and empathetic approach.
Coordinate with the Originals team to ensure client issues are addressed and resolved appropriately.
Calendar Management
Provide scheduling support using Google Calendar to the CEO and Originals Department, as directed by the Development Manager.
Administrative Support
Provide administrative assistance to the Originals Department as needed.

Experience & Skills
2-3 years of customer service
Prior experience in data entry, database management, scheduling or similar roles is preferred.
Familiarity with project management tools, especially Basecamp is a plus.
Strong written and verbal English communication skills are essential.
Proficiency in using spreadsheet software (e.g., Microsoft Excel, Google Sheets).
Excellent organizational and multitasking skills.
Ability to work independently and collaboratively with a remote team.

Bonus Skills:
Airtable
Basecamp
Hubspot


Time: Work hours of 9am PT - 12pm PT, Monday - Friday

Must have computer and smart phone and reliable internet and home office space