Office / Administration Assistant

We are a medium-sized fencing company started in 2020. We are a small tight knit team focused on quality and growth.

We are looking for a Virtual Assistant to join our family and provide administrative support while working remotely.

As a Virtual Assistant, you will perform various administrative tasks, including answering calls, emails, scheduling estimates managing accounts/tasks within our CRM, maintaining customer relations, collecting Google reviews, and other administrative responsibilities. For this role, a strong Internet connection is required, along with experience using Microsoft office.

You should be able to handle administrative tasks and deliver high-quality work under minimum supervision.


Position

- Hourly pay while work is being preformed.
- 8am – 5pm EST. Monday - Friday


Your Top Tasks

- Calling warm leads to schedule estimates.
- scheduling estimates according to our policies/procedures.
- Answering phones / Directing Calls / Customer service.
- Sending / responding to / flagging emails.
- Creating customer accounts and assigning the right tea ---------- mber to the accounts.
- Data entry / CRM account management.
- Creating tasks for tea ---------- mbers.


Responsibilities

- Answer the phone during business hours and respond to emails promptly
- Vetting leads / Schedule estimates
- Book meetings
- Manage customer accounts
- Prepare customer accounts and keep online records/notes
- Organize teams’ calendars
- Submit to have underground utilities marked
- Address employees’ administrative queries
- Provide customer service as first point of contact

If your motivated and hungry to grow with us, our team is family, your pay will grow as we grow and as your able to take on more responsibilities.

This is a great job opportunity with the ability to receive bonuses and raises, so I will only look at applicants that really want the job. A skype call and video will be required for consideration.