Customer Service Happiness Specialist

About us:

Our mission is simple: To deliver extraordinary customer experiences. Customer service is very important to us and we only hire the warmest and the most positive, genuine and dedicated people to represent our company.

As our Customer Service Specialist, you’re the essence of extraordinary customer service. You love people and love to enrich their lives through dialogue. Having a detailed knowledge about our products, you’re not just serving information, but are also making recommendations and play an advisory role.


What You'll Do

Our Customer Service Happiness Specialist support our customers by solving their pre-and-post purchase inquiries and helping them have such a WOW experience with our company that they can't stop talking about us to their friends and family -- but, this isn't your average customer service/virtual assistant job:

- You'll answer questions via email, live chat, social media and phone support
- You'll work with a team that is building a brand of unparalleled customer service around the world
- You'll answer customers questions about our products by delivering extraordinary service
- You'll contact potential Distribution agents and Social Media influencers

Overall, you'll work side-by-side with our customers to provide creative solutions to challenging problems


What We'll Love About You

- You've got initiative and self-motivation: You LOVE to put in a good day's work!
- You've got passion for customers and the ability to champion high levels of customer satisfaction
- You have 3+ years of customer service experience (but that's not the only thing you've done)
- You have an eye for detail
- Analytical thinking and problem-solving are your bread and butter
- You have excellent written and verbal communication skills
- Your time management and organizational skills are off the charts, with the ability to work with deadlines
- You have experience with Excel

What we offer

- Small team, big impact. Everything you do makes a difference.
- Great team members. People you'll enjoy being around.
- Growth Opportunity. Help us grow, you’ll grow too.

Are you ready to join us in the journey as we take our organization to the next level? Come help design the future as part of a great company, and a team of great people!

TO APPLY:
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