Experienced Retention Marketing Specialist (Email + SMS)

Note: Please apply only if you have experience with at least 1–2 of the core tools listed in the job description.
To apply: Send a short intro, resume, and 2–3 examples of retention work to
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Details
Contract or Full-time
Start ASAP
Competitive pay (based on experience)
Remote (EST/PST hours)

We’re looking for a hands-on Retention Marketer to own lifecycle performance across Email & SMS for an ecommerce / subscription brand.

Experience DTC
3–5 years in retention/lifecycle marketing, CRM, or loyalty, ideally in ecommerce and/or subscription businesses.
Comfortable owning performance metrics and clearly communicating results and impact.

What you’ll handle
Own Email & SMS retention end to end
Build & optimize flows (welcome, abandon, post-purchase, win-back, subscriptions)
Reduce churn + grow subscriptions through smart lifecycle strategies
Run segmentation, testing, and performance optimization
Work closely with marketing, creative, product, and ops

What we’re looking for
3–5 yrs retention / lifecycle marketing experience
Strong Email & SMS fundamentals + deliverability knowledge
Experience with Klaviyo (Attentive / Postscript / Recharge / Shopify a plus)
Organized, data-driven, fast executor


Email & SMS Expertise
Deep understanding of best practices, segmentation, personalization, A/B testing frameworks, and retention KPIs.
Strong deliverability knowledge, including SPF, DKIM, DMARC, list hygiene, and compliance-minded operations.

???? To apply:
Send a short intro, resume, and 2–3 examples of retention work to
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