Marketing Specialist

JOB OVERVIEW
We are looking for a data-driven marketing assistant to help us improve customer repeat behavior, retention, and acquisition through smarter use of email, CRM, social media, and data.
We produce large-scale, high-energy, family-friendly entertainment experiences and attract tens of thousands of first-time guests each year. Your role is to help us turn first-time visitors into repeat customers and identify new audiences using data and outreach.
This is not a generic VA role. We are looking for someone smart, analytical, organized, and proactive who understands how marketing systems work together.
WHAT YOU WILL BE DOING
• Manage and improve customer email campaigns using Mailchimp
• Assist with outbound and follow-up campaigns using Mailshake
• Help segment customers based on behavior, visit type, and engagement
• Analyze data to identify repeat patterns, drop-off points, and opportunities
• Support CRM workflows related to birthdays, groups, and events
• Assist with TripleSeat data organization and reporting
• Research and help coordinate local influencers and content visits
• Support social media outreach and coordination (not posting only — strategy support)
• Track results and help improve open rates, click rates, and return visits
• Manage tasks, documentation, and communication inside ClickUp
WHAT WE ARE LOOKING FOR
• High IQ, fast learner, and detail-oriented
• Fluent English (reading and writing is required)
• Strong comfort working with data, spreadsheets, and dashboards
• Experience with Mailchimp (required)
• Experience with Mailshake or cold outreach tools (preferred)
• Familiarity with CRM systems (TripleSeat experience is a plus)
• Understanding of customer segmentation and lifecycle marketing
• Comfortable researching influencers and coordinating outreach
• Organized, reliable, and deadline-driven
• Able to think independently and make smart recommendations
• Comfortable working full-time and communicating daily
NICE TO HAVE (NOT REQUIRED)
• Experience in entertainment, events, or family brands
• Experience improving email open rates, click rates, or repeat visits
• Experience working with ticketing or venue businesses
• Basic understanding of social media performance metrics
HOW TO APPLY
Please include:
• A short explanation of why you are a good fit for this role
• Your experience with Mailchimp and data analysis
• Any examples of past work related to email marketing, CRM, or customer retention
ABOUT THE EMPLOYER
Contact Person: Bradley Roulier
Member since: December 31, 2025
Total Job Posts: 3
We operate a fast-growing entertainment brand focused on delivering exceptional guest experiences and building long-term customer relationships.