Inbound Call Intake Specialist (Excellent English / Part-Time, Remote)

We are looking to hire one highly professional, well-spoken individual to handle inbound phone calls for a U.S.-based local services platform.

This is not a call center role and not outbound sales. You will be the first point of contact, gathering basic information and routing calls accurately.

This role starts part-time with light call volume and may expand.

ENGLISH REQUIREMENTS (NON-NEGOTIABLE)

We are only interested in candidates who:

Speak clear, neutral, professional English

Are comfortable speaking with U.S. callers

Can explain information confidently and naturally

You MUST submit a short voice recording to be considered.

HOW TO APPLY (IMPORTANT – READ CAREFULLY)

To be considered, your application must include:

A 1–2 minute voice recording (Google Drive or Loom link) where you:

Introduce yourself

Read the following sentence clearly:

“Thank you for calling National Service Connect. How may I help you today?”

Briefly explain your previous phone experience with U.S. clients

Your availability in U.S. Eastern Time

Applications without a voice recording will not be reviewed.

WHO THIS IS IDEAL FOR

Virtual receptionists

Customer intake specialists

Dispatch or coordination roles

Candidates with U.S. client phone experience

WORK SCHEDULE

Part-time to start (approx. 2–4 hours per day)

U.S. Eastern Time availability preferred

Monday–Friday

Potential to increase hours as volume grows