Lead Generation & Outreach Specialist (Email + Calls) – Facilities Services

SwiftStone is a growing facilities services company serving commercial and property management clients. We are looking for a Lead Generation & Outreach Specialist to help us generate qualified leads through email outreach and light calling.

This role will report directly to the Operations Manager and work closely with the founder. The focus is on opening doors, starting conversations, and booking qualified opportunities — not closing sales.

This position will start in February.

Key Responsibilities

Research and build targeted lead lists (property managers, facilities managers, commercial clients)

Send outbound cold and warm emails using provided templates

Light personalization of outreach messages

Follow up with prospects based on defined schedules

Make follow-up and warm outbound calls when required

Communicate professionally with a neutral American accent

Log all activity accurately in lead tracking systems (Google Sheets / CRM)

Update lead status, notes, and follow-up dates

Escalate qualified and interested leads to the Operations Manager / Founder

Reporting Structure

This role reports to the Operations Manager

Day-to-day tasks, tracking, and priorities will be managed through documented systems

Clear scripts, templates, and processes will be provided

Required Skills & Experience

Strong spoken and written English

Neutral American accent (required for calls)

Experience with:

Lead generation

Cold email outreach

Appointment setting or SDR work

Comfortable following scripts and processes

Organized and detail-oriented

Confident, persuasive, and professional communication style

Familiarity with Google Sheets, Docs, and email tools

Nice to Have (Not Required)

Experience calling U.S.-based businesses

Background in facilities, construction, property management, or B2B services

CRM experience


Application Instructions (IMPORTANT)

To apply, please include:

A brief summary of your lead generation or outreach experience

Confirmation that you are comfortable speaking with a neutral American accent

A short voice recording introducing yourself (required)

Your expected hourly rate and availability

Applications without a voice recording will not be considered.