Dental Insurance Virtual Assistant

Verify dental insurance eligibility and benefits via web portals (e.g., Availity, Aetna, Delta, United Concordia, etc.) or phone

Accurately document coverage details (frequencies, waiting periods, remaining benefits, downgrades, etc.)

Input insurance data into our practice management software OpenDental (must have prior experience in OpenDental)

Communicate updates to our in-office team in real-time or via end-of-day reports

Handle pre-treatment estimates when required

Update recurring insurance info and request missing details as needed

Perform occasional front desk administrative tasks (appointment reminders, email follow-ups, etc.)

Dental insurance verification and OpenDental experience is A MUST* Please include in the first sentence that you have the following before interview is scheduled so that I know that this sentence was read properly. If not, application will not be considered.