E-commerce Operations & Marketing Manager

Job Title: E-commerce Operations & Marketing Manager – Luxury Lifestyle Brand XXX
THE JOB WILL BE EXECUTED IN STAGES....STAGE BY STAGE, NOT ALL AT ONES, TO MAKE SURE THAT EVERYTHING IS BUILT IN THE RIGHT AND NECESSARY WAY. BUILDING THE SITE, THEN OUTSOURCING THE PRODUCTS AND SO ON...ALL ONE BY ONE.
Job Description: We are seeking a highly skilled, detail-oriented Full-Stack E-commerce VA to help launch and manage XXX a premium lifestyle brand specializing in Smart Pet Tech, Organic Baby/Adult Apparel, and Luxury organic Skincare.
This is not a typical drop shipping store. We are building a "Quiet Luxury" brand that requires a high level of aesthetic taste and technical precision.
Key Responsibilities:
• Shopify Management: Full store setup using premium themes, optimizing for mobile, and managing app integrations (Tidio, Reviews, etc.).
• Product Sourcing: Importing and optimizing products from Zendrop, CJ Dropshipping, and white-label organic skincare suppliers.
• Creative Marketing: Creating high-end, aesthetic social media content (TikTok/Reels) using Canva and CapCut.
• Copywriting: Writing SEO-friendly, luxury-toned product descriptions and email sequences.
• Operations: Managing order fulfillment via AutoDS and handling customer inquiries with professional English.
Requirements:
• Proven experience with Shopify and Drop shipping workflows.
• Strong eye for minimalist/luxury design (experience with "Quiet Luxury" aesthetics is a plus).
• Expertise in video editing for TikTok and Instagram Reels.
• Flawless written English.
• Ability to work independently and suggest strategic improvements.
How to Apply:
1. Send a link to your portfolio or previous Shopify stores you have built.
2. Include a sample of a TikTok/Reel you have edited.
3. Start your application with the phrase "The Golden Standard," so I know you read the full description.
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High-level vision and technical details, this Executive Brand Overview, explains that XXX is not a "standard" drop shipping store, but a high-end lifestyle house.
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EXECUTIVE SUMMARY:

Internal Document for Brand Operations

1. THE VISION
XXX is a premium "Quiet Luxury" lifestyle brand. Our mission is to provide a single, trusted destination for the modern, conscious family. We bridge the gap between High-Tech Safety and Organic Purity.
Unlike standard stores that target one niche, we target the "Connected Home," serving:
• The Modern Woman & Man:
• The Newborn:
• The "Fur Baby" (Pets)
2. BRAND AESTHETIC (The "XXX" Standard)

Our brand does not use bright colors, "salesy" countdown timers, or cheap pop-ups.
• Vibe: Minimalist, calm, expensive, and protective.
• Visuals: "Golden Hour" natural lighting, high-contrast serif fonts, and plenty of white space.
• Colors: Bone, Ora Gold , and Obsidian.

3. CORE PRODUCT PILLARS
The VA is responsible for managing and optimizing these three categories:
1. Smart Home Tech:
2. Organic Textiles:
3. Clean Consumables:

4. TARGET AUDIENCE
Our customer is a "Conscious Parent" (ages 25–45). They value safety, health, and design. They are willing to pay a premium price for products that are:
• Toxin-free / Pest ---------- -free.
• Ethically sourced.
• Technologically advanced.

5. OPERATIONAL WORKFLOW
• Platform: Shopify (Clean, fast, mobile-optimized).
• Sourcing/Fulfillment: Zendrop, CJ Dropshipping, and AutoDS. We prioritize 3–7 day USA shipping.
• Marketing Focus: High-end TikTok/Reels content that focuses on the emotional bond between the family and their pets/babies.

6. VA EXPECTATIONS & KEY PERFORMANCE INDICATORS (KPIs)
Your success in this role will be measured by:
• Visual Consistency: Does the store and social media look like a luxury boutique?
• Fulfillment Accuracy: Are orders processed within 24 hours with zero errors?
• Product Evolution: Identifying new organic or tech products that fit the XXX aesthetic.
• Trust Building: Maintaining a 100% professional tone in all customer communications.
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A Message to the VA:
"We are building the future of the family home. At XXX., we don't just sell products; we sell peace of mind and comfort. Every description you write and every video you edit must reflect that 'Golden Standard' of quality."