Researcher & Outreach Coordinator

We are seeking a detail-oriented, organized, and proactive professional to identify high-end service providers and boutique businesses in major global cities. The role involves research, maintaining accurate contact information, and potentially managing outreach and follow-up communication.

Responsibilities:

Identify independent luxury service providers and boutique businesses in assigned cities.

Gather accurate contact information: name, role/title, email, phone, social profiles, website.

Ensure all data is well-structured, clean, and up-to-date in the CRM.

(For top candidates / manager role) Send out invitation emails to contacts and manage follow-ups.

Verify the accuracy and quality of other researchers’ data if acting in a manager capacity.

Maintain organized records and ensure smooth communication between research and outreach efforts.

Requirements:

Strong online research skills and meticulous attention to detail.

Excellent written communication and professional email etiquette.

Comfortable using CRMs and spreadsheets.

Highly organized and able to manage multiple tasks efficiently.

Ability to work independently and meet deadlines.

Preferred:

Experience in luxury lifestyle research, hospitality, or high-end service provider networks.

Prior experience in outreach, lead management, or supervising research teams.

Core Skills

Online Research: Find independent, high-end venues and service providers using Google Maps, LinkedIn, Instagram, business directories, and websites.

Lead Verification: Ensure contacts are accurate, relevant, and complete.

Data Organization: Maintain clean, structured, and up-to-date records in a CRM or spreadsheet.

Attention to Detail: Spot mistakes, duplicates, or missing info.

Written Communication: Professional, clear email writing for outreach and follow-ups.

Follow-up & Tracking: Systematically track responses and manage follow-up schedules.

Manager/Leadership Skills (for candidates who can supervise)

Quality Control: Review and verify other researchers’ work for accuracy.

Project Coordination: Ensure smooth workflow between research and outreach.

Prioritization & Organization: Keep multiple cities, categories, and contacts organized.

Problem-Solving: Identify missing info or errors and correct them efficiently.

Tech / Tools

CRM systems (HubSpot, Pipedrive, or Google Sheets if no CRM)

LinkedIn

Google Maps / Google Search


Email discovery tools ( ---------- , RocketReach)

Optional: Slack, Trello, or other project management tools

Nice-to-Have

Previous experience in research, lead generation, or outreach roles.

Experience with luxury or hospitality businesses