Virtual Dental Insurance Assistant

We are seeking a detail-oriented and reliable Virtual Dental Insurance Assistant to support our dental practice with insurance-related administrative tasks. The ideal candidate has experience working with dental insurance companies and understands dental procedures, CDT codes, and insurance workflows. We are willing to teach the right person.

Key Responsibilities

Submit and track dental insurance claims accurately and in a timely manner

Perform insurance verification for new and existing patients

Prepare detailed insurance benefit breakdowns (deductibles, maximums, coverage percentages, waiting periods, limitations)

Write and submit insurance appeal letters for denied or underpaid claims

Handle insurance preauthorization's and predeterminations

Follow up with insurance carriers regarding claim status and payments

Maintain accurate records and documentation in the practice management system

Communicate clearly with the dental team regarding insurance findings and updates

Qualifications

Proven experience as a dental insurance virtual assistant or dental administrative professional preferred

Knowledge of dental insurance plans (PPO, HMO, Medicaid, etc.)

Familiarity with CDT codes and common dental procedures

Experience with insurance portals and dental practice management software (e.g., Dentrix, and Vyne)

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Ability to work independently and meet deadlines

Preferred Skills (Nice to Have)

Experience working remotely with U.S.-based dental practices

Prior experience handling high-volume claims and appeals

Knowledge of HIPAA compliance and patient confidentiality standards

What We Offer

Flexible remote work schedule

Competitive compensation based on experience

Long-term opportunity with consistent workload

Supportive and professional work environment

Bonus

How to Apply

Please submit:

Your resume

A brief summary of your experience with dental insurance claims and verification

Any relevant certifications or software experience