CUSTOMER SERVICE VA (CREDIT REPAIR EXPERIENCE REQUIRED)

This is NOT a beginner role.
If you’re looking for something “easy,” this is not for you.

I’m building a high-performance team for a fast-growing credit repair business, and I need a SERIOUS, EXPERIENCED Customer Service VA who knows how to move with urgency, professionalism, and precision.

If you can’t handle pressure, communication, or accountability — do not apply.

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???? NON-NEGOTIABLE REQUIREMENTS

? Minimum 2+ years experience as a Customer Service VA
? Hands-on experience with Dispute Fox (REQUIRED — no training provided)
? Strong understanding of credit repair workflows
? Able to handle emails, client updates, and follow-ups confidently
? Comfortable making and receiving phone calls when needed
? Proficient in Google Workspace (Gmail, Docs, Sheets)
? Excellent English (written + verbal)
? Organized, detail-oriented, and fast
? Can follow instructions without being micromanaged

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???? RESPONSIBILITIES
• Handle daily client communication professionally
• Manage and update cases inside Dispute Fox
• Respond to emails efficiently and accurately
• Handle client concerns without escalation unless necessary
• Make outbound/inbound calls when required
• Maintain organized records and follow SOPs
• Represent a luxury, high-standard brand at all times

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???? THIS ROLE IS FOR YOU IF:
• You take ownership of your work
• You don’t need reminders to do your job
• You understand urgency and execution
• You’re dependable, sharp, and consistent
• You want long-term work, not a quick gig

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???? DO NOT APPLY IF:

? You don’t have Dispute Fox experience
? You disappear, miss deadlines, or make excuses
? You can’t handle clients professionally
? You need hand-holding or constant supervision