Healthcare RCM Virtual Assistant – Insurance & Administrative Support

We are hiring two (2) experienced Healthcare Virtual Assistants to support U.S.-based podiatry practices. These are long-term roles for dependable professionals with experience in medical administration or insurance verification.

You’ll work closely with U.S.-based leadership and a supportive Philippine-based team that provides training and ongoing support. We value clear communication, reliability, and quality work.

MODMED (Modernizing Medicine) EHR experience is a MUST for both roles.

1?? Virtual Assistant – Administrative Support

Responsibilities

Appointment scheduling and confirmations

Handling calls, voicemails, and messages

Supporting Accounts Receivable (AR) tasks, such as:

Reviewing patient balances

Assisting with patient statements and follow-ups

Documenting notes related to payments and balances

General administrative support

Qualifications

MODMED EHR experience (required)

At least 2 years supporting a U.S. medical practice

Strong communication and organizational skills

Detail-oriented and HIPAA-compliant

2?? Insurance Verification (IV) Virtual Assistant

Responsibilities

Verify insurance eligibility and benefits

Confirm deductibles, copays, and coverage

Check authorizations and referrals

Document all findings in MODMED

Flag insurance issues before visits

Qualifications

MODMED EHR experience (required)

At least 2 years in insurance verification

Knowledge of Medicare, Medicaid, and commercial plans

Strong attention to detail

How to Apply

Please include:

Your resume

A short cover letter

A Google Drive link to a 1–2 minute introduction video

Video should include:

A brief summary of your experience in medical admin, insurance verification, or RCM

Make sure your video link is set to “Anyone with the link can view.”

?? Disclaimer

Only applicants who meet the required qualifications, including hands-on MODMED EHR experience, will be considered. Incomplete applications or submissions without the required video link may not be reviewed. This role requires a reliable internet connection, a professional work environment, and the ability to handle sensitive patient information in compliance with HIPAA guidelines.