Business operations

We’re hiring one sharp operator to help resolve real operational bottlenecks as we scale. This is not a “task list” role. It’s for someone who can see systems, spot friction, and fix what’s breaking.

Here’s what’s currently slowing us down:

Dispatch & scheduling friction (high volume, time sensitive bookings)

Inconsistent follow-ups that cost conversions

Therapist availability coordination

Manual processes that should be systemized or automated

What I’m looking for:

Someone who can diagnose problems, not wait for instructions

Strong communicator (clear, concise, confident)

Experience in operations, dispatch, CX, or service-based businesses

Ability to propose solutions, then execute them

What this is not:

Not a passive VA role

Not micromanaged

Not “tell me what to do next” work

If hired, your first task will be simple but revealing:
Identify what would break first in our operations if volume doubled tomorrow, and how you’d fix it.

If this excites you, reply with:

A brief example of a bottleneck you’ve solved before

How you typically approach fixing broken systems

Your availability (hours/week)