CRM Manager/Caller

We are a real estate investing company looking for a detail-oriented CRM Manager / Cold Caller to manage incoming leads, keep our CRM organized, and call leads that require follow-up. This role is critical to making sure no deal slips through the cracks.

You will be responsible for lead organization, follow-up calls, status updates, and basic lead qualification, while working closely with the acquisitions team.Manage all leads inside the CRM daily

Ensure every lead is properly tagged, labeled, and updated

Move leads through pipeline stages (New, Follow-Up, Hot, Cold, Dead, Under Contract, etc.)

Assign follow-up dates and reminders accurately

Remove duplicates and maintain clean data

Add notes after every call or interaction

Cold Calling & Follow-Up

Call new and existing leads that require follow-up

Make outbound calls to motivated seller leads (warm + cold)

Ask basic qualifying questions (condition, motivation, timeline, price)

Update lead notes clearly and accurately

Set callbacks and warm transfers when appropriate

Communication & Coordination

Notify acquisitions team of hot or time-sensitive leads

Follow call scripts and adjust naturally based on conversation

Escalate serious sellers immediately

Maintain professional, respectful communication at all times

Required Skills & Qualifications

Prior experience with CRM systems (real estate CRM a plus)

Cold calling experience preferred (real estate or sales)

Strong English communication skills

Organized, detail-oriented, and consistent

Comfortable making daily outbound calls

Ability to follow systems and SOPs exactly

Reliable internet and quiet work environment