Outbound Sales Representative (Phone-Based | Remote)

About the Role

We’re looking for a confident, customer-focused Abandoned Sales Agent who can re-engage warm leads, address objections, and convert abandoned orders into completed sales.

These are warm leads — customers who already showed interest but didn’t complete checkout. Your role is to understand why, guide them, and close the sale professionally.

What You’ll Be Doing
-Call customers who abandoned their purchase
-Understand objections and concerns (price, hesitation, timing, trust, etc.)
-Clearly explain product benefits and answer questions
-Guide customers through the checkout process
-Maintain a high conversion rate and AOV while keeping calls compliant and customer-first
-Accurately document call outcomes and customer feedback

What We’re Looking For
-at least 2+ years of experience as Outbound Sales Representative
-Strong spoken English and confident phone presence
-Comfortable handling objections without sounding pushy
-Able to think on your feet (not overly script-dependent)
-Results-driven, coachable, and open to feedback
-Reliable internet connection and a quiet work environment
-Experience with abandoned cart / warm lead sales
Experience selling supplements, health, or wellness products
-Familiarity with CRMs or call dialers

Performance Expectations
-Meet or exceed assigned conversion rate targets
-Follow compliance guidelines and call best practices
-Actively apply coaching and training feedback
-Maintain professionalism on every call