Part-Time Operations Manager (GoHighLevel Expert) – Daily Zoom Collaboration

About Us

The Balloon Brigade is a US-based family entertainment company located in Omaha, Nebraska. We book and manage professional entertainers — balloon artists, face painters, magicians, jugglers, stilt walkers, and more — for schools, churches, fairs, festivals, and corporate events across the United States.

We’ve been in business for over 25 years. The work is creative, people-focused, and can be fun — but the operations must be disciplined, accurate, and professional. We are now in a critical phase of organizing, automating, and scaling the business using GoHighLevel, CRM pipelines, automation, and AI as we move into 2026 with serious ambition.

About the Role (This Is Important)

We are hiring a pre-trained GoHighLevel Operations Manager to work directly with the owner and help run the business day-to-day. In other words...

DO NOT APPLY IF YOU DO NOT KNOW HIGH LEVEL REALLY WELL!

This role is not for someone who only builds funnels in isolation or prefers to stay behind the scenes.

You must be comfortable:

Managing pipelines and opportunities

Talking to clients on the phone


Emailing and texting clients

Building relationships and networking

Acting as the voice, face, and ambassador of the brand

Coordinating real people being sent out to real events

If you have experience in dispatching, office management, or operations for service-based businesses (HVAC, plumbing, lawn care, event companies), this role will feel familiar.

Current Challenges You Will Be Solving

These are active, real problems — not hypothetical tasks:

Tracking down unpaid or missing invoices

Reconciling events vs opportunities vs invoices vs payments

Cleaning up and correctly structuring pipelines and opportunities

Making sure every booking is properly tracked from inquiry to payment

Organizing multiple calendars so entertainers are scheduled correctly via automation

Ensuring clients receive confirmations, reminders, and follow-ups

Setting up reliable automations so nothing falls through the cracks

The systems in GoHighLevel are not fully set up yet.
You will work side-by-side with the owner to set them up correctly and cleanly — this is a top priority.

Your Role in the Business

You are not “support.” You are operations.

You will be:

Managing pipelines, opportunities, and follow-ups

Speaking with clients by phone, email, text, and Zoom

Representing the company professionally at all times

Building trust with schools, churches, fairs, and event planners

Making sure bookings turn into paid, successful events

This is a fun job booking entertainers — but it requires strong judgment, communication skills, and ownership.

Schedule & Hours

• Monday–Friday
• 7:00 AM – 11:00 AM Central Time (USA)
• 16 hours per week
• Long-term role

You will work live with the owner on Zoom every weekday during scheduled hours.

Key Responsibilities

• Run and organize GoHighLevel pipelines and opportunities
• Manage lead ? opportunity ? booking ? invoicing ? follow-up
• Talk with clients on the phone to confirm details and close bookings
• Track and reconcile events, invoices, and payments
• Handle Stripe invoicing and payment follow-ups
• Clean up and systematize Gmail and Google Calendar
• Set up and manage event calendars accurately
• Coordinate schedules between clients and entertainers
• Ensure clients receive confirmations, reminders, and clear communication
• Use AI tools (ChatGPT) to create SOPs, emails, scripts, and templates
• Build automation that supports — not replaces — good human communication

Required Skills (Non-Negotiable)

• Hands-on GoHighLevel experience (pipelines, opportunities, automations)
• Experience managing CRM pipelines and sales workflows
• Comfortable speaking with clients on the phone
• Strong written and spoken English (American-style communication)
• Experience coordinating schedules, bookings, or dispatch-style operations
• Highly organized, proactive, and detail-oriented

If you avoid phone calls or are still learning GoHighLevel, this role is not a fit.

Strongly Preferred Experience

• US-based service businesses (HVAC, plumbing, lawn care, event operations)
• Office manager, dispatcher, or operations coordinator roles
• Experience with billing, reconciliation, and payment follow-ups
• Relationship-based sales or client management experience

Compensation

• $8–$11 per hour, based on experience
• 16 hours per week guaranteed
• Opportunity for raises and additional hours as systems and revenue improve

Commission Opportunity:
After 6 months, once the business systems are fully set up and running smoothly, the focus will expand to high-end speaking and premium events. At that stage, you will earn 10% commission on new high-end speaking engagements that you help generate, qualify, or book — in addition to your hourly pay.

TO APPLY – REQUIRED TASK

To apply, submit a Google Doc answering the questions below. Applications without this will not be considered.

The Most important thing in this business is to make sure we never ever miss a single event and we get inquiries. From Facebook, Instagram, Linkedin, multiple email addresses, text, and the forms on the website.

How would you make sure that we don't miss any inquiries?

How would you manage pipelines and opportunities to ensure that automation between acts/clients and calendars, invoices, estimates, aren't missed?
How would you reach out to past clients for their upcoming events so we book them every year?
How would you incorporate automation and AI in every aspect of the systems we are setting up?


Company Website

----------

All seriously qualified applicants will be replied to in 48 hours.