Experienced RTO Administrator – Desirable VETtrak/AVETMISS Experience (Australian RTO)

? IMPORTANT: This role is best suited for candidates with existing RTO or education administration experience. AVETMISS reporting experience is highly desirable and will be prioritised.
About Us:
We are a Gold Coast-based Registered Training Organisation seeking an experienced RTO Administrator to join our team remotely. This is a long-term position for someone who can hit the ground running with minimal training.
Required Experience:
? Student Management Systems – Hands-on experience with VETtrak, aXcelerate, Wisenet, or JobReady
? Australian RTO Operations – You understand the VET sector, enrolment processes, and compliance requirements
? Strong Administration Skills – Excellent attention to detail, data entry accuracy, and record keeping
Highly Desirable (Will Be Prioritised):
? AVETMISS Reporting – Experience preparing and submitting AVETMISS data to NCVER or State Training Authorities
? ASQA Compliance – Familiarity with Standards for RTOs 2025
? USI Management – Experience verifying and managing Unique Student Identifiers
Your Responsibilities:
? Student Administration
Process student enrolments and maintain accurate records in SMS
Verify USIs and manage student documentation
Issue Statements of Attainment and Certificates
Track student progress and follow up on incomplete enrolments
? Compliance & Reporting
Prepare and validate AVETMISS data for submission
Maintain compliance documentation ready for audit
Ensure student files meet ASQA standards
Generate weekly/monthly reports for management
? Fee Processing
Process student invoices and track payments
Reconcile fees and follow up on outstanding accounts
Manage payment plans and refund requests
? Student Support
Respond to student enquiries via email and phone
Coordinate with trainers on scheduling and assessments
Support student recruitment and lead follow-up
Position Details:
Detail
Information
Hours
20-40 hours/week (flexible, potential to grow)
Schedule
Australian business hours (AEST/AEDT)
Location
100% Remote – Work from home
Start
Immediate
Duration
Long-term / Ongoing
What We Offer:
? Stable, long-term position with a growing RTO
? Flexible hours within AEST business hours
? Supportive team environment
? Opportunity to take on more responsibility as we grow
? Prompt, reliable weekly/fortnightly payments
To Apply, Please Include:
Your CV/Resume highlighting your RTO experience
? Name of the SMS you have used (VETtrak, aXcelerate, Wisenet, etc.)
Brief description of your AVETMISS reporting experience (who did you report to – NCVER, STA?)
Your expected hourly rate in AUD
Your available hours per week
Answer this question: "Briefly describe your experience with Australian RTOs – what SMS did you use and what were your main responsibilities?"
?? Please Do NOT Apply If:
You have never worked with an Australian RTO or similar education administration
You need extensive training on Student Management Systems
You cannot work Australian business hours
We will review applications and contact shortlisted candidates for a video interview within 5 business days.