Car Fleet Supervisor Operations Claims Manager (100-Vehicle Fleet)

===== Fleet Operations Manager =====
Full-Time | Long-Term | High Responsibility Role

We are hiring a hands-on Fleet Operations Manager to fully control operations for a 100-vehicle rental fleet.

This role is about calls, payments, analytics, leadership, and full process control.
You will act as the second hand of the business owner, fully owning day-to-day operations.




===== What You Will Do =====

Call guests and recover payments for vehicle damages (invoices)

Communicate with insurance companies

Fully control all spreadsheets (claims, repairs, tickets, tolls)

Track every vehicle status: listed / rented / repair / maintenance

Coordinate body shops, repair shops, and vehicle pickups

Schedule oil changes and routine maintenance

Manage and supervise operational staff (set priorities, follow up, enforce execution)

Act as the owner’s right hand in daily operations

Close gaps and ensure nothing is missed

Take responsibility for urgent operational issues

Send clear daily status reports




===== Requirements =====

Strong spoken English (you are not afraid to call and push)

Comfortable discussing money, disputes, and responsibility

Strong people-management skills (you can lead, control, and correct)

Highly organized, analytical, and proactive

Experience managing multiple processes and people at the same time

You feel comfortable owning operations, not just completing tasks




===== This Job Is NOT for You If =====

You avoid phone calls

You hate confrontations or responsibility

You only “follow tasks” and don’t take ownership

You want to fully disconnect outside work hours




===== Screening Questions (REQUIRED) =====
Please answer the following in your application:

Are you comfortable calling guests to recover money? (Yes / No)

Do you have experience managing operations, people, or a fleet? Briefly explain.





===== Compensation =====

Base pay: $800–$1,000 / month

Performance bonuses: $500–$1,000+ / month

Total potential: $1,300–$2,000+ / month

Bonuses are paid based on real results, not activity.




===== Performance KPIs =====

% of damage payments recovered from guests

% of claims fully updated and closed in spreadsheets

Zero “lost cars” (every vehicle always tracked)

Repair & maintenance tasks completed on time

Daily reports sent correctly and on time

Reduction of unresolved issues week over week




===== Work Schedule & Availability =====

10-hour shift: 10:00 AM – 8:00 PM

6 days per week (Sunday off)

Los Angeles (PST) time zone

You must be fully present and responsive during working hours

Outside scheduled hours, you are expected to be reachable for emergencies

This role requires being mentally in control of operations at all times, even on days off




===== Important =====
If you are looking for a fixed salary without responsibility, this role is not for you.

This position requires ownership, leadership, accountability, and comfort with pressure.




===== Pre-Application Task — REQUIRED =====
Applicants who do not complete this task will NOT be considered.

Task:
Find 3 quotes for printing 500 business cards from local printing companies in or near Glendale, California.

Your submission must include:

Company name

Website (if available)

Price for 500 business cards

Turnaround time

Pickup location or delivery option

Any notable options (glossy/matte, same-day pickup, design help, etc.)

Please present the quotes in a clear and organized format.
You may paste them directly into your application or provide a Google Docs link.

This task helps us evaluate:

Ability to follow instructions

Attention to detail

Local research skills

Clear and professional communication