Administrative & Collections Virtual Assistant (Remote)

We are looking for a reliable and highly organized Virtual Assistant to help manage administrative tasks, payment follow-ups, and client communication for our growing company.

This role requires strong English skills, professionalism, and the ability to follow up with clients regarding outstanding payments in a firm but respectful way.

Main Responsibilities

Follow up with clients regarding pending payments

Send professional emails and WhatsApp messages

Track payment plans and due dates

Maintain organized records and summaries

Prepare weekly reports

Manage documents and contracts

Assist with communication related to lost or damaged equipment cases

Send reminders and instructions to clients

Maintain calendar and task tracking

Help create simple visual content or notices using Canva when needed

Requirements

Excellent written and spoken English

Experience in collections, admin, or customer support

Strong communication and follow-up skills

Highly organized and detail-oriented

Comfortable handling sensitive situations professionally

Basic knowledge of Canva or willingness to learn

Reliable internet connection

Work Details

Remote position

Part-time to start

Long-term opportunity

Hourly pay based on experience

Please include:

Your experience with client follow-ups or collections

Your English level

Your availability

Examples of similar work (if any)