Cleaning Industry - Office & Logistics Manager | (Sales Experience Preferred)

Cleaning Industry - Office & Logistics Manager | (Sales Experience Preferred)

Type: Part-Time (with potential for Full-Time)
Location: Remote
Pay: $3–$6/hr USD depending on experience+ Sales Commission

We run a professional cleaning company, and we're looking for someone who is:
- Reliable and trustworthy
- Preferably fluent in English (speaking and writing)
- Organized and great at juggling multiple responsibilities
- Can work EST hours
- Wants to grow long-term with our team
- Comfortable using software and learning new systems

- Your 4 Core Responsibilities:

1. Cleaning Logistics & Coordination

- Schedule and organize cleaners for upcoming jobs
- Track cleaner availability and assignments
- Ensure all scheduled cleans are covered and running smoothly

2. Customer Communication & Retention

- Answer the office line during business hours
- Send cleaning reminders to customers
- Follow up after cleans for feedback and reviews
- Handle customer questions and concerns professionally
- Build relationships that keep customers coming back

3. Hiring & Staffing

- Interview Potential Cleaners in English
- Outreach on Facebook/Nextdoor/Indeed/Glassdoor for Applicants
- Onboard New Providers

4. Office Management

- Manage payroll for cleaning staff
- Handle basic bookkeeping tasks
- Keep records organized and up to date

You MUST be comfortable with:
- Google Drive (for organization & file management)
- Speaking fluently with customers in English?
- Phone communication and customer service
- Managing schedules and coordinating multiple people
- Staying organized with many moving parts

Bonus if you have experience with:
- ---------- (team communication)
- OpenPhone/QUO (office phone system)
- BookingKoala (booking & cleaner management)

Some sales experience may be required.

If you're interested: Add the word "TEAM" at the top of your message so I know you read this
- Tell me why you think you'd be a good fit
- Share your relevant experience (quick bullet list is fine)
- Confirm you're fluent in English
- Tell me what your internet speed is