Executive Assistant with IT Support Experience | Full Time | 13month Bonus + Yearly Raises

About Our Company:
The Growth Consultant is a leading business consulting company that helps entrepreneurs streamline their operations, strengthen their strategies, and reduce their daily workload so they can focus on growing and scaling. We build systems, optimize processes, and provide long-term operational support — and we’re now expanding our internal team to continue delivering high-level service to our clients.

Job Summary:
We are seeking a proactive, organized, and tech-savvy Executive Assistant with IT Support Experience to join our team. In this role, you will support leadership with scheduling, communication, documentation, and day-to-day administrative operations, while also assisting with basic IT and technical support needs. You will help ensure systems, tools, and workflows run smoothly, providing reliable support behind the scenes for both internal teams and client-facing operations.

Key Responsibilities:

Executive & Administrative Support
- Manage calendars, scheduling, appointments, and administrative tasks across multiple platforms
- Handle email and messaging communication with clients, vendors, and internal teams
- Prepare reports, summaries, documentation, and internal records as needed
- Organize digital files, upload deliverables, and maintain accurate documentation

IT & Technical Support
- Provide basic IT support such as troubleshooting software, login issues, and system access
- Assist with onboarding and offboarding by setting up tools, accounts, and permissions
- Coordinate with external IT vendors or support teams when needed
- Maintain simple IT documentation, checklists, and SOPs for internal systems

Operational Support
- Track work orders, tasks, and job timelines from assignment through completion
- Maintain accurate logs, spreadsheets, and operational reports
- Assist with research, purchasing, and vendor coordination
- Build and improve SOPs, checklists, and recurring workflows to enhance efficiency

Requirements:
- 2+ years of experience as an Executive Assistant, Virtual Assistant, or Administrative Support
- Prior experience providing basic IT or technical support (software, tools, system setup)
- Strong written and verbal communication skills
- Highly organized with excellent attention to detail and follow-up skills
- Tech-savvy and quick to learn new systems and tools
- Proficient in Google Workspace (Docs, Sheets, Drive, Calendar)
- Ability to work independently and manage multiple priorities
- Stable internet connection and reliable home office setup
- Experience with field-service, work-order, or ticketing platforms is a plus (not required)

We Offer:
Fully remote position
13th-month pay
Annual salary increases
Supportive and collaborative work environment
Opportunities for long-term growth within the company