Healthcare Operations Coordinator

Job Title: Healthcare Operations Coordinator

Company: Norvantis Home Healthcare
Location: Remote with multi-state support (Delaware, Virginia, Maryland, Pennsylvania)
Employment Type: Part-Time

Position Overview

Norvantis Home Healthcare is seeking a Healthcare Operations Coordinator to support the expansion of our non-medical home health care services into Delaware, Virginia, and Maryland. This role is ideal for a motivated healthcare professional with entry-level to early-career experience who is looking to grow in healthcare operations, administration, and regulatory coordination.

The ideal candidate is organized, responsive, detail-oriented, and comfortable communicating with insurance representatives, state agencies, and internal leadership, with training and guidance provided.

Key Responsibilities

Operational & Administrative Support

Assist with day-to-day operational tasks related to multi-state home care services

Support documentation, tracking, and filing for state and regulatory requirements

Help maintain organized records for operational and compliance purposes

Insurance & Agency Communication

Support communication with insurance companies and Medicaid offices under supervision

Assist with gathering, submitting, and tracking enrollment or documentation requests

Follow up on requests and inquiries as directed

Scanning documents


Email & Correspondence Management

Monitor and respond to professional emails in a timely and accurate manner

Route inquiries to appropriate tea ---------- mbers when needed

Draft basic correspondence and maintain communication logs

Technology & Workflow Support

Use Google Workspace (Gmail, Docs, Sheets, Drive) for documentation and tracking

Maintain organized digital files and shared folders

Assist with updating spreadsheets, trackers, and reports

Required Qualifications

1–2 years of experience in healthcare, human services, or administrative support (or relevant internship/entry-level role)

Basic familiarity with healthcare settings, insurance processes, or regulatory environments

Comfort using Google Workspace (G Suite)

Microsoft Suites (Word, Excel, and PowerPoint)

Strong written communication and professional email etiquette

Good organizational skills and attention to detail

Willingness to learn healthcare operations and compliance processes

Preferred Qualifications (not mandatory)

Experience in home care, home health, or non-medical support services

Exposure to insurance verification, Medicaid, or provider documentation

Interest in healthcare administration or operations as a career path