Online Business Manager - OBM with experience launching courses/programs

Virtualee & Co is an online business management and implementation agency that empowers overwhelmed Coaches and Founders to scale with clarity, structure, and flow.

Our all-women power team builds the back-end systems, automations, and processes that free up founders to focus on vision — not chaos. We’re looking for a highly organized, strategic, and proactive Business Manager who thrives in systems, strategy, and execution — someone who can act as a right hand for our clients. You’ll oversee automations, launches, and systems across multiple clients, working closely with founders and our internal team to turn big visions into clear, scalable structures
If you love building order out of chaos, leading with initiative, and helping businesses grow through smart systems and strong communication — this role is for you.

Key Responsibilities:
Operations & Systems
- Design, document, and optimize workflows, SOPs, and systems that improve efficiency and scalability.
- Integrate and optimize tools and automations (HubSpot, ClickUp, Kit, ---------- , Jotform, Zapier, etc.) to streamline operations.
- Oversee CRM setup, onboarding flows, and backend automations to ensure a seamless client and customer experience.
- Continuously audit and improve processes to support smooth delivery across all Virtualee client accounts.

Project Management & Team Management
- Strategize, manage, and track projects from concept to completion, keeping deliverables on time and aligned with respective goals
- Create timelines, assign responsibilities, and ensure deadlines are met. ? Anticipate roadblocks and proactively resolve issues.
- Facilitate communication and coordination between client and tea ---------- mbers (design, tech, assistants) to ensure quality and consistency
- Lead syncs as needed (preferably weekly or bi-weekly), track progress, and proactively flag risks or bottlenecks.

Launch & Growth Operations
- Strategize and oversee end-to-end project management for client launches, campaigns, and programs.
- Coordinate deliverables across team everything from emails, web pages, automations are tested and ready for go-live.
- Track launch performance (open rates, conversions, revenue) and recommend improvements.
- Partner with the client and Virtualee leadership to ensure every launch phase — pre-launch, open cart, and post-launch — runs seamlessly.

Financial & Metrics Oversight
- Track budgets, hours, and KPIs per client.
- Review resources, invoices, and forecasts with the leadership team to ensure profitability and alignment.
- Prepare reports that highlight progress, bottlenecks, and growth opportunities. Strategic Partnership & Vision Implementation
- Serve as the client’s strategic right hand — translating big-picture goals into actionable project plans and clear execution steps.
- Anticipate client and team needs and make data-driven recommendations to improve efficiency and impact.
- Collaborate with Virtualee leadership to evolve agency systems and client experience.

Qualifications:
- Proven experience as an Online Business Manager, Operations Manager, or similar leadership role in a digital/online business.
- Proven experience launching courses, and programs with online coaches + understanding of marketing funnels
- Strong project management and organizational skills, with experience using ClickUp, Asana, or similar tools.
- Proficiency with CRMs, automation tools, and marketing platforms (HubSpot, Kit, ---------- , Zapier, etc.).
- Excellent communication skills and ability to manage remote teams.
- Financial literacy and experience tracking budgets or KPIs.
- A self-starter with excellent problem-solving abilities.
- Comfortable balancing big-picture strategy with day-to-day detail.
- Experience supporting online launches, digital programs, or marketing campaigns.

Preferred Skills:
- Familiarity with marketing automation and CRM setup.
- Ability to translate complex systems into clear, visually structured SOPs or dashboards.
- Strong communication skills, both written and verbal.
- Ability to work independently and collaboratively across multiple projects.
- Strong understanding of digital marketing strategy and how it connects to operations and growth

Work hours is 1 am to 5 am.

Please submit your CV and include a brief note highlighting your experience supporting coaches, launches, and online programs.