Credit Repair Dispute Agent (VA)

Position Overview:
CreditHoods is seeking an experienced Credit Repair Dispute Agent to join our team. This role involves preparing, reviewing, and submitting dispute letters across national public records, rental history, credit bureaus, and data providers. You will work closely with our internal team to ensure accuracy, timely follow-up, and strong client results.
This is a high-trust position requiring confidentiality, professionalism, and strong attention to detail. Performance bonuses will be provided.

Key Responsibilities:

Prepare and submit dispute letters according to CreditHoods' SOPs and consumer law guidelines.
Review credit reports, public record data, rental history, and supporting documents.
Track client progress and update all case information in Google Drive / Google Docs.
Assist management with escalations and ensure disputes are completed on time.
Maintain consistent communication with internal tea ---------- mbers.
Uphold strict confidentiality with all client data and company processes.

Required Qualifications:

Fluent in English (verbal + written).
Experience in credit repair (disputing, bureaus, public records, consumer laws, or similar).
Proficient with Google Docs and Google Drive.
Strong organizational and documentation skills.
Ability to work independently and meet deadlines.
Must maintain strict confidentiality at all times.
Required Work Time Frames: 2am-9am or 10am-5pm Eastern Time

Compensation & Bonuses:
Competitive pay based on experience
Performance bonuses available
Opportunities for advancement as the company scales

Preferred Traits
Detail-oriented and accurate
Fast learner with a strong work ethic
Excellent written communication
Knowledge in consumer disputing
CFPB Knowledge
Familiarity with data providers like LexisNexis, CIC, Accurint (optional but preferred)

Confidentiality Notice
All client information, documents, and internal systems you access are strictly confidential. Any unauthorized disclosure will result in immediate termination.