Customer service and Email VA

We are looking for a highly driven and reliable Virtual Assistant to join our growing team. The ideal candidate is well-educated, fluent in English, and comfortable communicating clearly and professionally through written channels. This role involves handling email inquiries via chat, sharing insights with the team, and maintaining full transparency in daily tasks.

What We’re Looking For
A motivated individual who wants to grow with our company
Excellent command of written English
Strong communication skills with the ability to respond to emails and chat messages quickly and professionally
Someone who is organized, dependable, and transparent in their workflow
Ability to collaborate effectively and report findings or customer issues to the group
A proactive mindset with the willingness to learn and adapt
Tools You Must Be Comfortable Using
ChatGPT (for drafting responses, summarizing, and handling tasks efficiently)
WhatsApp (for internal team communication and coordination)

Responsibilities

Respond to customer emails through our chat system in a polite, clear, and professional manner
Communicate customer concerns or updates with the team promptly
Use internal tools to assist in research, drafting messages, and managing tasks
Maintain transparency in all workflows, including reporting issues and providing regular task updates Represent the brand with professionalism and consistency

Why Join Us?
Opportunity for long-term growth within a supportive and motivated team
A chance to learn, improve, and take on more responsibility over time
A collaborative environment built on trust, communication, and transparency

Increase Wage is based on performed evaluations