Full-Time Customer Chat & Sales Representative

You will handle live chat for an online company that sells digital products and services. Your main goal is to answer questions, build trust with customers and turn conversations into sales and repeat purchases. This is a long term, full-time role, not a side gig.

Responsibilities
Handle all incoming chat messages as the brand
Start follow up conversations with past customers and leads
Understand customer needs and recommend the right products or offers
Keep conversations clear, friendly and professional
Reach daily and weekly goals for responses, conversions and revenue

Requirements
- Excellent written English and solid grammar
- Strong communication skills and comfortable in a sales focused role
- Creative with words, able to adjust tone to different customers
- Very organised, fast typing, stable internet and a laptop or PC
- Able to follow clear systems, scripts and checklists
- Takes initiative and does not need constant reminders
- Experience in chat support, sales or customer service is a plus


Apply for the job and send me a message that includes:

Start with this exact line: “I read everything, and I am ready to work hard.”
A short introduction and your experience in chatting, sales or customer support
Your time zone and which 8 hour block you can work, 6 days per week.

Three short example messages you would send to:
A new customer who just purchased
A lead who asked a question yesterday but did not buy
A past customer who has been inactive for 7 days

If you skip any of the steps above or send copy and paste, your application will be ignored.