Travel Administrator - CV

Offshore Virtual Assistants, a well-respected Australian Outsourcing company, is looking for an experienced Travel Administrator to join our Australian client’s growing team of travel agents. The aim is to provide administration and operational support for their group’s team in the creation of inspirational travel experiences.

Full-time role. Monday to Friday- 40 hours per week.
9:00 AM -6:00 PM SYD time or 7:00 AM-4:00 PM PH time

Key Responsibilities:

Knowledge on using CANVA and creating flyers, etc
Fluent TRAMADA skills – data input, reporting
Office Administration
Social Media/email marketing
Hotel & Car Hire Quotes and Comparisons
Pay Direct spreadsheet creation and management
Group Travel – managing rooming lists, schedules, and Excel spreadsheets
Arranging Group Transfers
Creating Spreadsheets for large FIT bookings
Credit Card Reconciliation

Type of Person:

Strong Attention to Detail
Willing to learn how to manage group travel
Has knowledge and experience in reconciling agency credit card
Knowledge and skills on how to use Google Drive and spreadsheets.
Recent tourism qualifications or previous experience in the travel industry
With GDS Experience
High degree of attention to detail and excellent organisational skills
Can multitask
Can work with a highly experienced advisor
Has great communication skills
Provides good followup
Good attention to detail
Great attitude

Qualifications and Experience/Skills Required

Previous experience as a VA and or travel consultant for Australian clients
Excellent English communication skills, both verbal and written
Strong customer service and organisational skills


Tools and Software:

Travefy
Tramada
Google Suite (Docs, Sheets, Sites, Chat, Meet, Gmail)
Intermediate Microsoft Office suite (Excel and Word)
Canva
Social Media Management knowledge


Key Success Factor

GDS Experience
Strong English written communication skills
Has used Tramada
Strong attention to details