Generalist Virtual Assistant

Lead Hero AI is an award-winning AI and marketing automation company working with SaaS and service-led businesses across the UK, US, and Europe. We build world-class CRM systems, AI agents, reactivation engines, and growth automation for businesses that want predictable revenue.

We are fast-moving, high-performing, and obsessed with excellence.
If you thrive in a dynamic environment and love being the “right hand” to a busy founder, you’ll fit right in.

Role Overview

We’re looking for a highly-organised, proactive, detail-obsessed Virtual Assistant to support the founder and team across operations, scheduling, creative content, and day-to-day administration.

This is not a task-taker role.
This is a high-trust, high-responsibility position where you will be expected to run ahead, solve problems early, and help the business operate at an elite level.

You will manage the founder’s time, keep the company organised, create simple design assets, coordinate communication, and ensure operations run smoothly.

Key Responsibilities
1. Calendar, Scheduling & Founder Support

Own the founder’s calendar and protect their time

Coordinate meetings, appointments, internal and external calls

Prepare daily schedules and priority lists

Send reminders and manage follow-ups

Maintain inbox hygiene and draft professional replies

2. Social Media & Content Support

Create graphics in Canva (quotes, carousels, IG posts, YouTube thumbnails)

Prepare and schedule posts across platforms

Assist with light video editing (e.g., CapCut)

Ensure all assets match brand guidelines

Organise content libraries and brand assets

3. CRM, Admin & Operations

Update tasks, notes, and opportunities inside HighLevel

Upload documents, organise files, maintain SOPs

Prepare reports, summaries, and weekly updates

Support lead follow-up tasks and appointment setting

Assist tea ---------- mbers by coordinating workflows and tasks

4. Communication & Coordination

Communicate clearly with clients, partners, and internal team

Document tasks and ensure completion

Provide daily and weekly status updates without being asked

Help run small projects and coordinate deliverables

5. General Admin

Data entry

Research tasks

File management

Light copywriting/proofreading

Purchasing and basic admin tasks

Handling sensitive information confidentially

You Are Perfect for This Role If You Are…
Ultra-organised

You love structure, order, lists, and systems.

Calm under pressure

Lead Hero moves fast. You stay focused.

Proactive

You don’t wait to be told; you anticipate.

Detail-obsessed

Formatting, grammar, filenames, deadlines — everything matters to you.

Tech-savvy

Tools excite you. New platforms don’t scare you.

A problem solver

You take ownership. You find solutions.

A strong communicator

Clear, professional English — written and spoken.

Required Skills & Experience
Essential

2+ years of experience as a Virtual Assistant, Executive Assistant, or Operations Assistant

Excellent written and spoken English

Strong organisational and time-management skills

Proficiency in:

Canva

Google Workspace

Slack

HighLevel (or similar CRM)

Drive or cloud organisation systems

Experience managing calendars, emails, and scheduling

Ability to create simple social graphics and follow brand guidelines

Reliable, fast, and highly responsive

Nice to Have

Experience with social media scheduling tools

Basic video editing

Experience working with founders, coaches, or digital agencies

Experience building simple landing pages or using WordPress/HighLevel builder

Ability to manage subcontractors or freelancers

Familiarity with UK or time zones and workflows