Lead Generation VA

Here’s a quick video sharing why you may want to work with me! ----------

Role Overview:
I’m looking for a highly organized, detail-driven partner who can help me deliver an exceptional experience to the service providers and families we support. In this role, you’ll manage the behind-the-scenes operations that keep our pipeline running smoothly: researching and qualifying leads, maintaining clean and accurate data in HubSpot, supporting applicants through each stage of the membership process, and verifying credentials with care and precision. You’ll play a key part in ensuring every provider feels guided, supported, and genuinely valued, turning what could feel like a transactional process into a thoughtful, human experience. If you’re someone who loves structure, communicates with warmth, and takes pride in meticulous work,, keep reading!

Requirements:
*Must be able to work 7am-3pm Mountain Time (US)
*Must be able to work 40 hours weekly
*Must have experience creating database lists for lead generation - must be able to scrape websites, understand how to qualify leads to get them in the pipeline (qualifications will be provided)
*Must have customer success (customer service) experience - must care for people and make sure the application process doesn’t just feel transactional
*Must have great verbal and written communication skills
*Must be super organized with high attention to detail
*Detail-oriented with a commitment to quality control

Tools We Use:
*HubSpot

What You’ll Do:
Lead Generation (Priority):
*Research and identify potential leads
*Scrape websites, gather contact data, and assess potential leads based on predefined qualifications.
*Build and maintain lead lists in CRM or tracking systems.
*Schedule qualified leads for next steps

Pipeline Management & Hygiene (You will follow processes for this):
*Track applicant progress through each stage of the membership process.
*Follow up with individuals who have:
- Started but not submitted applications
- Submitted applications but not completed membership agreements
- Not yet made payment
*Ensure the database and pipeline remain current and accurate.

Vetting & Profile Creation (You will follow processes for this):
*Review applications and verify credentials such as certifications and licensure.
*Use state licensing websites to confirm validity and status of credentials.
*Create provider profiles including names, photos, credentials, and other key information for the website.

Customer Service (You will follow processes for this):
*Send and respond to applicant emails promptly
*Provide a positive applicant experience

Ready to Apply?
1. Message me with the subject “I’m excited to work with you, Kelly!”
2. Add a link to your resume
3. Indicate your contact email address

If this doesn’t sound perfect but you love hard work and learning, reach out anyway—there’s likely another chance to join my team!