APPOINTMENT SETTER B2C

TO APPLY, fill out this form — it’s required: getadvisorai.co ---------- dia-buyer-application
We cannot message applicants on our account level, so this form is the ONLY way to apply.

Position: Med Spa Appointment Setter
Location: On-site or Remote
Industry: Medical Aesthetics / Beauty / Wellness
Compensation: Hourly + performance bonuses
Status: Part-time or full-time
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MISSION OF THE ROLE
Your mission is to turn incoming leads, DMs, phone calls, and inquiries into booked consultations for treatments such as Botox, fillers, facials, laser, IV drips, weight loss, and more.
Your focus is speed, clarity, empathy, and converting conversations into appointments.
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CORE RESPONSIBILITIES
1. Lead Response (Critical Role)
• Respond to all new leads within seconds/minutes
(phone, SMS, IG, FB, website, email)
• Use structured scripts to ensure consistency
• Maintain a warm, professional tone at all times
2. Lead Qualification
• Ask correct questions to determine:
? Treatment interest
? Budget
? Timeline
? Readiness
• Identify good candidates vs. price shoppers
• Move serious leads toward consultation booking
3. Appointment Setting
• Book consultations directly in the med spa calendar
• Offer available times, confirm details, and send reminders
• Ensure the patient understands the process and what to expect
4. Follow-Up & Nurture
• Follow up with leads who didn’t respond
• Send educational messages when appropriate
• Nurture warm leads until they are ready to book
• Maintain ongoing communication with potential patients
5. Reduce No-Shows
• Send reminders 24 hours / 6 hours / 1 hour before
• Reconfirm attendance
• Offer easy rescheduling
• Track no-show reasons and improve future bookings
6. Reactivate Past Leads
• Monitor old inquiries
• Send reactivation messages to people who didn’t book
• Bring past patients back for promos or seasonal campaigns
7. Pipeline Management
• Keep CRM organized and updated
• Tag leads correctly (hot, warm, cold)
• Track conversations and booking progress
• Deliver daily updates to management
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WHAT SUCCESS LOOKS LIKE
A successful Med Spa Setter consistently:
• Books 10–20+ consultations per week
• Maintains high show-up rates (80%+)
• Responds to leads within under 2 minutes
• Keeps pipeline organized and clean
• Follows up daily without dropping leads
• Creates a seamless experience for patients
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IDEAL CANDIDATE PROFILE
We are looking for someone who is:
• Friendly, warm, and great with communication
• Fast at responding
• Organized with strong attention to detail
• Confident and persuasive without being pushy
• Experienced in customer service, sales, or medical aesthetics
• Comfortable with IG DMs, SMS, and phone conversations
• Able to work during peak hours
• Coachable and able to follow scripts
• Passionate about beauty + aesthetics
Bonus if they have:
• Experience working in a med spa
• Knowledge of treatments (Botox, fillers, laser, etc.)
• Experience booking appointments
• Familiarity with GoHighLevel or other CRMs
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TOOLS YOU WILL USE
• SMS & phone system
• Instagram DM & Facebook Messenger
• CRM system (GoHighLevel / Aesthetica / PatientNow)
• Online booking system
• Slack / text communication with team
• Google Drive for scripts and updates
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COMPENSATION
• Hourly base
o Bonus per booked consultation
o Bonus for high show-up rate
o Performance-based monthly bonuses
• Opportunity to grow into a Setter Manager
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DAILY TASKS
• Reply to all new leads
• Follow up on warm leads
• Confirm upcoming appointments
• Make outbound messages for promos
• Update CRM lead statuses
• Daily briefing with owner/manager
• Reactivation of old leads
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WEEKLY TASKS
• Review show-up rate
• Review number of booked consultations
• Identify bottlenecks
• Plan weekly reactivation campaigns
• Share insights on most requested treatments
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MONTHLY TASKS
• Monthly performance review
• Prepare no-show report
• Propose improvements in scripts & offers
• Plan seasonal promotions outreach

Use this link to apply all application should be submit here or they will not be reviewed:
---------- /appointments-setter-application