Virtual Assistant/Customer Service Representative - HVAC company

We are looking to fill a full-time role assisting our team with administrative tasks and occasionally taking inbound calls for an HVAC company in the US. Our ideal candidate is someone who is looking for something full-time, long-term, and wants to grow with our company. A personalized non-AI written application goes a long way.

We are not looking for something temporary, but rather someone who can grow with our company in the long-term.

Assists with phone and email communication
Scheduling and calendar coordination
Data entry and administrative tasks
Assistance with work orders, estimates, and customer follow-ups
Document organization and spreadsheet updates
File for permits and scheduling inspections
File rebate submissions
Filing part warranty claims with distributors
Supporting with the daily operational needs
Additional responsibilities may be assigned as needed

Ideal candidate:
- Organized
- Fluent English
- Self-motivate
- Personable
- Detail-oriented

We are looking for someone who wants to be part of a team for the long-term... even if it's on the other side of the world.