Operations Virtual Assistant

Position Overview:
We’re looking for a highly communicative, fast-moving Operation Virtual Assistant who can drive lead generation, manage conversations across social platforms, and book qualified calls.

You’ll be the first primary point of contact for all inbound communication (case managers, VA coordinators, MCO representatives, and social service professionals) who reach out for room availability or partnership opportunities.

Daily Responsibilities, but not limited to:

~You will manage and execute our outreach emails with precision and professionalism.

~Send min. 30 targeted outreach messages daily to case managers, VA reps, housing navigators, and partner agencies.

~Track warm/hot leads and push them toward booking a discovery call with CEO.

~Send rate sheets, service packets, and availability updates.

~Maintain our CRM (Hubspot), move prospects through stages, and ensure no lead goes cold.

~Schedule calls on our calendar — and follow up until confirmed.

~Report daily outreach stats, conversations, and bookings.

~Follow our scripts exactly and update logs in real time.

~Built List as you get more familiar with our clients and target prospect.

~ Maintain our CRM by updating, deleting and adding contacts per outreach response.

~ Responsible for creating Canva marketing materials for distribution.

~ Organizing our teams channels according to folders, task, forms, contacts, etc.

Required Skills & Qualifications:
~Excellent written English communication
~Fast typing speed (45–60 WPM minimum)
~Strong conversational ability
~Detail-oriented and able to follow scripts word-for-word
~Comfortable messaging professionals in government, healthcare, veteran services, and social services.
~Sales-driven personality with strong follow-up discipline
~Experience with automations and system tools (Notion, Hubspot, ---------- , Slack, etc)
~Must be able to work U.S. hours or overlapping windows

What Success Looks Like:
~Daily outreach executed without reminders.
~Consistent booking of qualified agency calls.
~CRM always clean, updated, and accurate
~Fast responses (under 3 minutes during shift).
~Flawless use of scripts, tone, and follow-up cadence.

Why join us:
You will be setting precedence for our growing team, becoming the founding Virtual Assistance for a growing reputable business. Work directly with the CEO who is a visionary, brings extensive corporate experience and professionalism.