Virtual Assistant - Healthcare

We are seeking a highly organized and detail-oriented Virtual Assistant to support our small, growing private practice serving speech therapy clients. This role is ideal for someone who is proactive, efficient, and comfortable navigating multiple software platforms, including Excel and our Electronic Medical Records (EMR) system – we use Simple Practice. As our practice expands, there is strong potential for growth into higher-level administrative tasks, including billing, therapist schedule management, client/family communications.

We are a small business with less than 15 employees. You will work directly with the owner daily. This is our first time hiring a VA and we are dedicated to maintaining an ethical and mutually beneficial relationship.

Key Responsibilities
• Data Entry: Maintain accurate and up-to-date information across multiple systems.
• Client Onboarding: Enter new client information into Excel and our EMR; ensure all required documents and details are complete.
• Doctor’s Orders Processing: Receive, organize, and enter doctor’s orders pdf from fax into Excel and EMR.
• EMR Chart Maintenance: Update client charts consistently and accurately within the EMR system.
• Report Maintenance: Keep internal reports current, organized, and easily accessible to the team.
• Prior Authorizations: Prepare and submit prior authorizations to insurers; track statuses and follow up as needed.
• General Administrative Support: Assist with various admin tasks that keep the practice running smoothly.
• Growth Opportunities: With strong performance, this role may expand to include billing, claims follow-up, therapist schedule management, client/family communications, and additional higher-level administrative duties.

Qualifications
• Exceptional attention to detail and a high degree of accuracy.
• Strong proficiency in Microsoft Excel (sorting, filtering, basic formulas).
• Comfort using multiple software systems, especially EMRs (training provided).
• Excellent communication skills; written and verbal.
• Ability to work independently, manage time well, and prioritize tasks in a fast-moving environment.
• Experience in healthcare administration or medical billing is a plus, but not required.

Position Details
• Remote / Virtual
• Part-time or full-time options depending on experience and availability
• Flexible scheduling with consistent weekly hours
• Opportunity for long-term growth within the practice
• Compensation negotiable (we are dedicated to pay competitive rates with opportunity for raises)