Operations Associate (Virtual Assistant)

About TrustClub
TrustClub is an invite-only trust network that allows strangers to trust each other and helps businesses reduce risk and increase profitability. Members earn and use Trust Points to access services, loans, jobs and other opportunities.
Our company is in its earliest stages, but we have a big ambition and we are looking for people who genuinely want to change the world. We are a UK based technology startup business with the goal of creating a global network of trusted members who do better in life, because others can trust them. We are starting our network in the Philippines.

Role
You will assist the startup’s CEO and manage day-to-day operations of the business. You will extensively communicate and coordinate, internally and externally. The CEO will appreciate your responsiveness and skillful handling of all kinds of operational challenges.

Key Responsibilities
- Manage company’s operations in lending, renting and business introductions
- Help the CEO with admin tasks
- Own and optimise our operational processes and tools
- Support our users when they have questions or problems

Requirements
- Fluent in English and Filipino, spoken and written
- Can easily travel to Manila for quarterly meetings (by land or air)
- Experience managing operations and spreadsheets
- 3-5 Years of experience in admin assistance, virtual assistant or similar
- Bonus: Proven entrepreneurial mindset; ideally has run or managed a business
- Bonus: Familiarity with customer support, accounting or microfinance
- Bonus: Familiarity with process automation tools