Office Admin

About Us

We are a fast-growing roofing and exterior services company with multiple active brands. We’re expanding our operations team and looking for a highly organized, detail-oriented Virtual Assistant from the Philippines to help manage core administrative workflows, warranty registration, KPI reporting, and client communication.

This is a long-term role with clear processes, strong training, and opportunities for increased responsibility over time.

Role Overview

Your primary focus will be maintaining the accuracy, speed, and consistency of our internal data and customer records. You’ll be handling daily admin tasks, updating KPIs, registering warranties, and performing light customer outreach (pre-written scripts/templates).

This is a critical operations role that directly supports our sales, production, and customer service teams.

Key Responsibilities
Daily

Enter customer/job data into our CRM (JobNimbus)

Update KPI spreadsheets inside Google Sheets

Track project progress and flag any missing information

Assist with customer communication (scripted responses, follow-ups)

Weekly

Register warranties with manufacturers (Roof Maxx, shingle manufacturers, etc.)

Compile performance reports for management (lead conversion, jobs finished, revenue tracking)

As Needed

Send client outreach messages using templates

Help prepare quotes, invoices, or proposals

Data cleanup, Google Drive organization, and updating logs/reporting

Assist with VA or team coordination tasks

Requirements

Must be based in the Philippines

Excellent English communication skills

Strong attention to detail (this is essential)

Comfortable with repetitive tasks and data accuracy

Fast and reliable internet connection

Experience with:

Google Workspace (Sheets, Drive, Gmail, Calendar)

CRM systems (JobNimbus experience is a plus but not required)

Ability to work U.S. hours (EST)

Preferred Experience

Prior VA experience supporting U.S. businesses

Background in admin, data entry, or operations

Familiarity with construction, roofing, home services, or scheduling

Spreadsheet-heavy roles (KPI tracking / reporting)

Tools You’ll Use

JobNimbus (CRM)

Go High Level (communication automations)

Google Sheets (KPI dashboards)

Google Drive

RingCentral (text/call platform)

CompanyCam (photo documentation platform)

Training is provided for all tools.

Compensation

Competitive pay based on experience

Performance-based bonuses available

Long-term employment with stability

Paid training and advancement opportunities

How to Apply

Please send the following:

Your resume

A short Loom video introducing yourself (optional but preferred)

Your internet speed test

Your expected monthly salary (PHP)