Executive Webinar Coordinator

RECODemand is one of North America’s fastest-growing real estate marketing and webinar automation companies. We help real estate agents and mortgage brokers scale using high-performance webinar systems — and we’re expanding our Executive team.

As an Executive Webinar Coordinator, you’ll play a critical role in ensuring our top-tier clients have smooth, successful webinars every single day. You will directly manage live webinar operations, support client success, and help maintain the high standards RECODemand is known for.

** Must be available to work until 12:00 AM EST **

Responsibilities
• Coordinate all active webinars for Executive RECODemand clients
• Conduct and complete check-ins with Executive RECODemand clients
• Call and confirm webinar attendance for Executive webinar registrants
• Complete daily webinar reports and submit them to the management team
• Answer Executive clients’ tickets and inquiries
• Set up webinar rooms, links, reminders, and automation inside WebinarFuel/WebinarKit/Zoom/CRM
• Proactively monitor Executive clients’ KPI progress (lead volume, attendance, show-up rates)

Must Haves
• 5+ years virtual client success operations
• 2+ years experience with CRM platforms (e.g., GoHighLevel, HubSpot, Salesforce)
• Excellent verbal and written communication skills with a professional client-facing tone
• Comfortable making outbound confirmation calls and resolving client inquiries in real time
• Must be available to work until 12:00 AM EST and maintain consistent reliability
• Proficiency with tools such as Slack, Google Workspace, Zoom, WebinarFuel, or WebinarKit

** Must be available to work until 12:00 AM EST **

Plusses
• University degree or College diploma in Business, Marketing or equivalent
• Good communication skills and ability to work collaboratively with different teams
• Experience with Slack and Google Workspace

** Must be available to work until 12:00 AM EST **