Customer Support Team Lead (Hiring Fast)

We are looking for a Customer Support Team Lead who can handle customer calls, support a small team, and assist with keeping our operations running smoothly.

If you enjoy helping people, speaking clearly in English, and taking a small leadership role, this job is a great match for you.
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Important Communication Requirement:

This role involves talking to customers and occasionally guiding tea ---------- mbers. Because of this, we need someone who communicates in clear, natural, and easy-to-understand English.

If you speak English smoothly and confidently, we encourage you to apply — you will be a strong candidate.
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Your Responsibilities:

- Handle inbound customer calls
- Help customers with questions or concerns
- Update customer records and follow procedures
- Support the team with small tasks when needed
- Set a positive example for the team in daily tasks———————————————————————————————————————————————————————
How To Apply (Please Complete All Steps)
Note: To be considered, you must complete ALL items below:

1. What is your email?

2. What is your city and province?

3. Upload your resume

4. Upload a short 1-2 minute video introduction

5. Tell us about a time you helped guide or support a small team. What did you do?

6. A customer says they are still confused after you explained something. What do you do next?