Dispute CRM manager and Api specialist

POSITION OVERVIEW

We are seeking a CRM Manager & API Integration Specialist who excels in GoHighLevel (GHL), DisputeFox, automation pipelines, API connections, Zapier workflows, and funnel optimization.
Your mission is simple:

Build, automate, and optimize our entire CRM ecosystem so we can scale to 7- and 8-figure operations without technical bottlenecks.

This is NOT entry-level. This is not “just a Zapier gig.”
We need someone who understands systems, data flow, lifecycle automation, client experience, compliance, and scalability.

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KEY RESPONSIBILITIES

CRM Buildout & Management
• Configure and maintain GoHighLevel CRM to match our workflow, stages, and client lifecycle.
• Build automated pipelines for onboarding, reminders, follow-ups, audit delivery, and dispute cycles.
• Create user roles, permissions, dashboards, and reporting structures.

API & SYSTEM INTEGRATIONS
• Connect and sync DisputeFox ? GHL ? Zapier ? Email ? SMS ? Payment gateways.
• Map and maintain API connections to ensure accurate status updates and automated triggers.
• Troubleshoot and resolve API errors, sync failures, and webhook issues.

Automations & Workflows
• Build end-to-end automation sequences including email/SMS workflows, client nurture campaigns, and task assignments.
• Create conditional logic automations (if/then, routing, tags, smart lists, custom values).
• Optimize for speed, accuracy, and minimal manual input.

Funnels & Lead Capture
• Build, optimize, and maintain high-conversion funnels, landing pages, and forms.
• Link funnels to CRM automations and email/SMS sequences.
• Set up call scheduling, appointment reminders, and abandoned-lead recovery flows.

Zapier Workflow Engineering
• Create multi-step Zaps with filters, paths, and custom code where needed.
• Ensure clean data transfer and no duplicates in CRM.
• Maintain error logs and system documentation.

Data, Reporting & Compliance
• Maintain accurate tagging, segmentation, and client data flow.
• Build KPI dashboards for sales, lead flow, disputes, and conversions.
• Ensure workflows remain compliant with credit repair regulatory standards.

Team Support
• Train staff on CRM usage, best practices, and new automations.
• Provide ongoing technical support and improvements.
• Work directly with the Founder to execute the company’s scaling roadmap.

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REQUIREMENTS

Technical Skills

? Expert-level experience with GoHighLevel CRM
? Strong knowledge of DisputeFox platform (bonus if you’ve integrated CRMs for credit repair companies)
? Advanced Zapier automation (Paths, Code, Webhooks, Filters)
? API knowledge: endpoints, webhooks, JSON, tokens, authentication
? Funnel building + form integrations
? Experience with payment gateways (Stripe, GHL payments, ACH)
? Email/SMS automation (Mailgun, Twilio preferred)

Professional Skills

? Highly organized + systems thinker
? Excellent documentation skills
? Able to work independently and deliver on deadlines
? Ability to improve workflows, not just follow instructions
? Strong communicator with no-excuses mindset

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PREFERRED EXPERIENCE
• Worked with credit repair firms
• Experience in financial services, legal services, or regulated industries
• Background in CRO, conversion funnels, or client retention
• Familiar with GHL snapshots, sub-accounts, SaaS mode (bonus)

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COMPENSATION & BENEFITS
• Competitive contract rate
• Project-based or retainer-based available
• Performance bonuses
• Opportunities to grow into CTO-level leadership for the right candidate
• Fast-growing brand with national presence

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HOW TO APPLY

Send the following to ----------
1. Subject line: CRM Manager – Your Name
2. Brief intro + relevant experience
3. Links to past GoHighLevel work or snapshots
4. Examples of API/Zapier automations you built
5. Your preferred rate and availability