Childcare Billing & Financial Assistant (Remote VA)

Daily Billing & Collections:

Review Playground childcare management system daily for account notes and updates
Process and track all parent billing (weekly/biweekly cycles)
Create weekly accounts receivable reports showing past due accounts
Draft billing communications and late fee notices (owner approval required before sending)
Make billing reminder calls and follow-up calls to parents after owner approval
Track and charge late fees according to policy
Reconcile payments from multiple sources (Venmo, Cash App, checks, cash)
Coordinate with owner to confirm account details with onsite team before taking action

Collections Process:

Assist with collections: draft demand letters for significantly past-due accounts
Track responses to demand letters and maintain escalation timeline
Maintain detailed records of all collection attempts for potential legal action
Prepare accounts for collections agency referral when necessary

Bookkeeping & Financial Management:

Upload and organize receipts in QuickBooks Online
Submit CACFP (Child and Adult Care Food Program) claims monthly
Data entry and bookkeeping in QuickBooks Online
Track accounts receivable and create aging reports
Generate financial reports as requested