Ecommerce Customer Support Representative

Hello, we're a six figure ecommerce brand in the beauty niche looking for some enthusiastic, empathetic customer support reps who can help customers with information and process refunds via our CRM software (gorgias).

It's an inherently simple job and won't require more than 30-60 minutes everyday until we increase our volume.

You will mainly work through email macros, the shopify platform to process refunds and make adjustments to orders, communicating with our supplier to deal with new order updates, and