Hiring OPS manager for Agency

???? Hiring: Operations Manager for a Digital Talent & Subscription Agency

Full-Time | Remote | Long-Term Role

???? About Us

We are a fast-growing digital talent and subscription-based agency helping creators and online brands scale their income using modern marketing systems.
Our company runs multiple departments — from marketing and content management to fan engagement — and we’re expanding fast.

We’re looking for a strong Operations Manager to take ownership of our day-to-day operations, improve systems, and make sure our team runs like a machine.

?? Role Overview

As our Operations Manager, you will:

Oversee the daily performance of all departments (marketing, content, and management teams)

Build and refine SOPs and workflows in Notion/ClickUp/Asana

Track KPIs, prepare daily and weekly performance reports

Manage hiring, onboarding, and staff accountability

Handle communication between departments and leadership

Solve operational issues proactively without constant supervision

You’ll be the bridge between the CEO and the team — ensuring everyone performs efficiently and our systems scale smoothly.

???? What We’re Looking For

3+ years experience in operations, project management, or team leadership (agency or BPO background preferred)

Strong English communication skills

Experience with remote team management

Skilled in tools like Notion, ClickUp, Google Sheets, and Slack

Excellent organization and analytical mindset

Comfortable building systems, improving processes, and managing KPIs

Bonus points if you’ve worked in:

A marketing, creator, or digital service agency

An environment with multiple teams or departments

Process automation or dashboard reporting