Airbnb Operations & Guest Messaging VA

We manage 5 Airbnb properties, and 2 long term rentals, and are seeking a detail-oriented, proactive Virtual Assistant to handle guest communications and day-to-day coordination.

Responsibilities:

- Manage Airbnb inbox via Hospitable

- Ensure guest messages are answered within 15 minutes

- Coordinate cleanings

- Log maintenance issues and track resolution

- Update a Google Sheet dashboard weekly

Tools we use: Hospitable, Breezeway, PriceLabs, Trello, Google Sheets

Requirements:

- Excellent written English

- Previous Airbnb / property management VA experience

- Strong attention to detail

- Reliable internet and availability on weekends

Hours: 10–15 hours/week (split shifts)
Pay: $400–$600/month (depending on experience)

To apply:

Send a 1-minute Loom or voice note explaining your Airbnb experience.

Include the phrase “Guest Happiness” in your application.

Share examples of Airbnb messages or reviews you’ve handled.