Administrative Assistant

TAOND & C&C Administrative Assistant – Full-Time (Remote)

*PLEASE NOTE - PREVIOUS APPLICANTS NEED NOT APPLY

Join a dynamic team empowering beauty professionals and students worldwide.

About Us
TAOND (The Academy of Nail Design) and C&C (Concepts & Connections) are industry-leading platforms dedicated to elevating beauty professionals through education, certification, and community. We are seeking a highly organized and experienced Administrative Assistant to support our growing customer service and coaching teams.

Position Overview
We’re looking for a proactive, detail-oriented Administrative Assistant to complement our existing customer service team. This full-time remote role is ideal for someone who thrives in a fast-paced digital environment, is confident in communication, and has a passion for supporting education and entrepreneurship in the beauty industry. This is a performance based position that will require meeting specific revenue goals as a part of the job.

Key Responsibilities
• Create and edit content for our websites and social media platforms
• Post to and manage company social media accounts
• Manage Affiliate relationships using Tapfiliate software
• Oversee and grade student submissions in our coaching programs
• Upload and organize new coach content in Moodle
• Recruit coaches and coach recruiters via social media, cold calls, and email outreach
• Respond to customer service inquiries via phone and email
• Add new listings to the C&C Directory via the frontend interface
• Research and propose fresh content ideas weekly
• Be cross trained to be able to fill in for other admin staff in their absence or holiday

Required Skills & Qualifications
• MUST HAVE EXCEPTIONAL SPOKEN ENGLISH SKILLS
Minimum 5 years of administrative experience
• Feels comfortable taking on assigned tasks outside of skill set
• Exceptional written English communication skills
• Meticulous attention to detail – especially in proofreading and content accuracy
• Confident and professional in making outbound cold calls
• Proficient in Canva for design tasks
• Basic video editing capabilities
• Reliable internet connection and access to a backup power source
• Experience with: Moodle, WordPress, Tapfiliate, MemberPress, Canva, Microsoft Office

Work Schedule
• Full-time: Monday to Friday, 9:00 AM – 4:00 PM EST
• Must be able to set up a dedicated telephone line (KrispCall preferred; company will cover the cost)

Additional Details
• 3-month probationary period from official start date
• Collaborative role working alongside other admin staff
• Reports directly to the company owner

APPLICANTS MUST INCLUDE A VIDEO OF YOURSELF INTRODUCING YOURSELF TO US AND TELLING WHAT MAKES YOU AN EXCEPTIONAL CANDIDATE FOR THIS POSITION

MUST INCLUDE A COVER LETTER OUTLINING YOUR REASON FOR APPLYING FOR THE POSITION

MUST INCLUDE YOUR RESUME

MUST INCLUDE A LINK TO YOUR CANVA PORTFOLIO

Applicants that do not include these items with their submissions will not be contacted for interviews