STORE ASSOCIATE

? Converse with customers to identify their purchasing requirement and assist in locating desired items
? Provide customers with essential product information, as well as offer them a demonstration of product features
? Direct or escort customers to appropriate aisles or store sections where they can find choice products
? Provide solutions or replies to address customers’ problems or inquires
? Oversee the tagging of products to ensure correct prices are reflected
? Provide customers with after sales services and warranty agreements
? Monitor displayed products to facilitate replenishment of emptying shelves
? Oversee the upkeep, maintenance and general cleanliness of a store and it’s premises
? Collect cash payments and process credit card transactions for the purchase of goods
? Evaluate stock inventory to determine the need for new shipments or product order
? Receive new shipments and ensure proper storage of excess stock
? Handle cases of product return, refund or exchange
? Maintain an up-to-date knowledge of store products and services in order to effectively conduct sales
? Upsell and cross sell in order to increase sales and maximize company profits
? Keep a watchful eye for shoplifters and pilferers to minimize risk of theft
? Work closely with retail sales managers to ensure sales targets are achieved.