Marketing Assistant

Remote Marketing & Client Support Assistant

The Opportunity
We are seeking a highly organized and creative Remote Marketing & Client Support Assistant to join our distributed team. This is a dynamic role where you'll be the backbone for both our marketing efforts and the critical initial phases of our client relationship. You will blend administrative efficiency with creative content generation, ensuring a smooth experience both internally and for our new clients.

Key Responsibilities
Client Onboarding Support
Facilitate the client onboarding process by managing and distributing pre-prepared documentation, welcome packets, and initial setup instructions.

Ensure all necessary client information is accurately collected and entered into our CRM/project management systems.

Serve as the internal liaison between the sales/account team and the operations team during the client transition phase.

Track the progress of new clients through the onboarding stages, proactively communicating updates to internal stakeholders.

Social Media & Content Creation
Develop creative concepts and scripts for short-form social media videos (e.g., TikTok, Instagram Reels) that align with our brand voice and marketing goals.

Stay up-to-date with current social media trends, sounds, and features to maintain platform relevance.

Assist in scheduling and posting approved social media content across various platforms.

Source and organize visual assets, footage, and graphics needed for marketing materials.

Administrative & Operational Support
Manage calendars, schedule meetings, and prepare meeting agendas/minutes for the marketing and leadership teams.

Organize and maintain digital files and shared cloud storage (e.g., Google Drive, Dropbox).

Assist with basic data entry, report generation, and tracking marketing campaign performance metrics.

Handle various ad-hoc administrative tasks to ensure the smooth operation of the remote team.

Qualifications
Proven experience in an administrative, marketing, or client-facing role (1-2 years preferred).

Demonstrable creativity and a keen eye for engaging social media content. Experience with video content creation is a major plus.

Exceptional organizational skills and meticulous attention to detail.

Proficiency with common office software (e.g., Google Workspace, Microsoft Office) and experience with a CRM or project management tool is a bonus.

Self-motivated and able to manage time effectively in an independent, remote work environment.

Excellent written and verbal communication skill